Privacy Notice

Lloyd & Jones, TW Forms and Jackdaw Tools are trading names of Lloyd & Jones Engineers Limited.

Our relationship with you, our customer, is key to our success. Lloyd & Jones Engineers Limited will never share, sell, rent or trade your data with other companies or businesses for marketing purposes.

Our privacy policy explains how we use any personal information we collect about you, how we will use it, under which conditions we may share it with other organisations and how we keep it secure.

Topics:

What information do we collect about you?

How will we use the information about you?

Marketing

Access to your information and correction

Other websites

Changes to our privacy policy

How to contact us

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys and provide feedback.

Website usage information is collected using cookies (see Cookies below).

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email (or write to) you about other products and services we think may be of interest to you.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

To deliver your order we will share your details with our carriers, if your goods are sent direct from the supplier, we will share your data with them in order for them to deliver to you.

Marketing

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information to tell you about products that maybe of interest, or request feedback on our service.

We don’t sell, rent or trade our details with other organisations and businesses. If you have consented to receive marketing, you may opt out at a later date. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or use the contact details below.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the methods detailed below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

When you visit our website we use a third party application, Google Analytics to collect standard internet log information and details of visitor behaviour. The data is used to determine the number of visitors to the different sections of the site, how long they stayed and have they been before. The information is only processed in a manner that does not identify anyone. We don’t make any attempt to identify identities of individual visitors.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

This privacy policy was last updated on 3rd January 2024

How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:

 Email – accounts@lloyd-jones.com FAO The Data Controller

Post   – Data Controller Lloyd & Jones Engineers Limited,

76 Regent Road, Bootle, Merseyside L20 1BL